| Products : eMobileService : MobileService for QuickBooks® |
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| MobileService for QuickBooks® |
| Service professionals using any handheld PC or Palm with Windows Mobile (Pocket PC) operating system have an ideal solution for the service oriented business that has a constantly moving service force. With e-MobileService for QuickBooks® you can service your customer base at will or assign (dispatch) jobs to service technicians from the web-based “BackOffice” administration system while sharing the data with QuickBooks®. Easily convert Jobs to sales orders to reduce double entry. Your business will not miss-out when opportunity calls. Designed for its ease of use with wireless capabilities and integrates wireless peripherals like integrated portable printers/card readers. |
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| Features |
- Receive Scheduled Jobs Wirelessly with client name, contact name, client address, client phone number, and reported problem
- See a Map of the location and/or directions to get there.
- Convert “jobs” to invoices in QuickBooks® Accounting.
- Create new Jobs in the field, if necessary
- Add service and parts used at client site to the service order in the field
- Visits recorded with predefined service activities items and predefined parts
- Capture physical-to-digital customer signature on service order electronically & transmit wirelessly
- Indicate call status of the service order in the field and manage it through the eMobile Service BackOffiec Dispatcher
- Payment collection of cash, check or credit card.
- Seamless Integration of Field service data updates from Pocket PC to the eMobile Service Dispatcher or into your current Service Database (Siebel) and then Oracle (when installed and operational).
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Manage billable miscellaneous charges for service calls.
- Schedule and manage Preventative Maintenance and Rate Table Updates.
- Track vehicle inventory.
- Date and time stamps for every transaction
- Transaction receipt printing with captured signatures
- Secure web-based administrative system (eMobileService BackOffice) with password authentication.
- Minimal or no upfront Investment.
- Continuous software updates included
- 8 hours a day, 5 days a week customer support |
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| Industries Served |
- HVAC
- Handyman
- Computer Services
- Maid Services
- Janitorial
- Plumbing
...and others |
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Minimum Requirements
- 400MHz processor
- 64 MB RAM, 64 MB ROM
- High speed wireless Internet connection over WiFi or 3G
- Microsoft ActiveSync 3.5 or later
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